Information
A practical note on notice periods, lateness, no-shows and how to reschedule appointment time with Blackrock Nails & Spa.
We set aside dedicated time for every appointment. This cancellation policy helps us protect client availability, staff time and the calm pace of the salon.
Please contact us as early as possible if your plans change, even if you are unsure whether you can attend.
Please give at least 24 hours' notice if you need to cancel or reschedule an appointment.
For group bookings, longer appointments or services requiring extra preparation, we may ask for more notice when confirming the booking.
Appointments cancelled with less than 24 hours' notice may be treated as late cancellations.
Where a deposit, booking fee or card hold is introduced through our booking provider, a late cancellation may result in that amount being kept or charged.
If you do not attend and do not contact us before the appointment time, the appointment may be recorded as a no-show.
Repeated no-shows may require prepayment, a deposit or manager approval before future bookings are accepted.
Please contact us if you are running late. We will do our best to accommodate you, but late arrival may mean the treatment is shortened, simplified or rescheduled.
If there is not enough time to complete the booked service safely and beautifully, the appointment may be treated as a late cancellation.
Some services, group bookings or high-demand appointment times may require a deposit or prepayment.
Any deposit conditions will be explained before confirmation. Deposits are usually applied to the final appointment balance unless a late cancellation or no-show policy applies.
If we need to move or cancel an appointment because of staff illness, product availability, technical issues or other salon circumstances, we will contact you as soon as reasonably possible.
Where appropriate, we will offer a new appointment time or discuss the next best option with you.
We may need to adapt or decline a treatment if there are signs of infection, injury, allergic reaction or another condition that makes the service unsuitable.
In those cases, we will explain the concern and may recommend seeking medical or specialist advice before rebooking.
To cancel or reschedule, contact us at contact@blackrockspa.ie or call +353 89 467 8668.
You can also write to us at 37 Main Street, Blackrock, Co. Dublin, A94 X0P4, Ireland.